Audi Amiens - Premium Picardie

Dear Mr. Robillard, Thank you to you and your colleagues for the kind message you sent me following the purchase of my Q5 Sportback 40TDI. As you probably know, I am loyal, with my family, to the VOLKSWAGEN Group brands and especially where I know almost everyone, being a car enthusiast. I would particularly like to thank the excellent professionals, Messrs. Julien SALLEN -Audi Vtes Manager- and David LEPAGE -Cial Audi Advisor-, who, as often, developed a very nice "personalized" offer for me, which I could only accept, for which I warmly thank them as well as than yourself. Please receive, Dear Mr. Robillard, the assurance of my respectful and grateful feelings. Yours faithfully. Jacques BAURIN - 80440 BOVES 06.75.62.25.83

Very satisfied with the end-to-end support from Mr Samy Amara for the acquisition of my Audi A3 knowing that I am from Nantes. Thank you for the warm welcome, and his kindness for being patient when my train was delayed. Great professionalism of the dealership and I am reassured with an Audi approved guarantee! I highly recommend Audi PREMIUM even for a distance purchase!

Looking for a vehicle that meets my wishes, I do not regret the visit to this Audi dealership. From the start, the welcome from Mr. Samy Amara is exemplary, worthy of a true professional. Listening, advice and relevance of proposals, a smile which is extremely important in a salesperson - human quality, patience, technical knowledge... Everything is there. . We are so welcomed there that time passes too quickly. We are here with one of the best representatives of the prestigious brand with rings. The choice of vehicles also meets our expectations. The welcome when the keys are handed over is a guarantee of quality, kindness and punctuality are required by employees like Élodie. Finally a place where the customer is considered as such and where the innate sense of valuation and commerce comes here, taking on its full meaning, and therefore a certain pride, with this acquisition. Well done and thank you.

Accustomed to this dealership, I was not disappointed by the sales team. Angèle was particularly available to us. On the other hand, a real disappointment regarding the administrative part. This is why the dealership was not able to provide us with our registration certificate in the month following the purchase, despite my multiple reminders regarding the risk of no longer being insured and no longer being able to drive. . Result: we were unable to use our vehicle for 24 hours. Worse still, he was parked in the street without insurance... My insurance, however, agreed to reactivate my coverage with the simple declaration of a request for registration from the dealership, which in principle is not enough. We finally received the final certificate 4 days later... This is simply not worthy of an automobile professional and even more so of a brand like Audi... I also had the unpleasant feeling of a form lightness of my interlocutor who seemed not to understand why there was a problem, even advising me to ride anyway... This is how it seems you are being treated well until you have tuned the vehicle... To date I have had no contact from the dealership, no apology. So this seems normal to them, which worries me even more. In summary, at Premium Picardie, only the vehicles are premium, not the service. Unfortunately, I will not buy my next vehicle from them, despite the quality of the sales team. This answer therefore reassures me: everything is normal! Reassuring for future customers... At this time still no contact to apologize. Disappointing.